STRONGBEE is Indonesia’s leading Sports On-demand booking application for every sports booking. Search and book instantly personal trainers & professionals, sport facilities & classes, and get inspired by joining sports events from Zumba, Yoga, Martial Arts, and many more —unlimited options!
There’s always the “what-if” scenario, so we offer you 2 options of “Cancellation Preference” for every transaction: Cancel and Reschedule.
Cancel: your booking will be cancelled after we received confirmation from your chosen trainer/studio regarding your class/session. We will proceed with your refund within max 7 working days.
Reschedule: You will be contacted via phone or WhatsApp regarding booking reschedule. After the new date is set, both trainer/studio will be notified by our CS. Please note you can only reschedule 1 time for every booking.
When your booking status is “ON PROCESS”, easily cancel your booking on Transaction Page and make a new booking. If you want cancel when your booking status is “CONFIRMED”, please contact your chosen trainer/places first, then confirm your booking to STRONGBEE CS. Later, don’t forget to click “Cancel Booking” on Transaction Page and we will refund the payment max. 7 working days.
Every booking you made can be cancelled, unless your booking status is “RESERVED”. Go to Transaction tab, click on the booking you want to cancel, and tap on “Cancel Booking”, and your booking is cancelled! Easy peasy, right?
Thank you for your interest in STRONGBEE! We strive to have a comprehensive list of all trainers, places & classes, and events. Head over to “My Account” on STRONGBEE app or go to STRONGBEE website and click on “Become Partner Now”. We will review and add your input to the list as soon as possible!